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Designing Product/Service Systems: a methodological exploration

Morelli, N.

This paper aims at exploring the disciplinary domains that may offer methodological suggestions for the design of PSS. The first part of the paper focuses on the design of PSS from a designer`s perspective, emphasizing the role of designers in developing innovative PSS. The second part outlines methodological tools that can be used when dealing with specific aspects of the design activity focused on PSS.

http://www.mitpressjournals.org/doi/abs/10.1162/074793602320223253?journalCode=desi

2002

Design Issues, vol. 18, n. 3 (2002), p. 3-17.